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Retention Specialist — Email & SMS

Full-timeRemote (EU)

Build the retention engines that turn one-time buyers into repeat customers — flows, campaigns and segmentation in Klaviyo, measured in LTV, not open rates. You'll own the full retention layer for a portfolio of ecommerce brands.

What you'll do

  • Design and build core flows: welcome, abandonment, post-purchase, win-back
  • Plan and ship campaign calendars for multiple brands
  • Own deliverability, list health and segmentation strategy
  • Report on revenue per recipient and LTV movement

What you bring

  • Hands-on Klaviyo experience with ecommerce brands
  • Design sensibility — your emails look as good as they perform
  • A testing habit: subject lines, send times, offers

Apply for this role

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